Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
1. Information I Collect
To fulfill your order, I may collect the following information:
Your name, email address, shipping address, and payment details (processed securely through Etsy’s payment system).
Order details and any messages exchanged regarding customization or inquiries.
Etsy may also provide me with information necessary to process your order, as outlined in their own privacy policy.
2. How I Use Your Information
I use your information only to:
Process and fulfill your order.
Communicate with you regarding your purchase, custom orders, or customer service inquiries.
Comply with legal and tax obligations.
I do not use your personal information for marketing purposes or share it with third parties, except as required to fulfill your order (e.g., shipping carriers).
3. Data Retention
I retain your information only for as long as necessary to fulfill your order and comply with legal obligations (such as tax records). After this period, your data is securely stored or deleted.
4. Sharing of Information
I only share personal information in limited circumstances, including:
With Etsy, to comply with their seller policies and terms of service.
With shipping providers, to ensure delivery of your purchase.
If required by law, such as in response to a legal request or tax reporting requirements.
5. Your Rights
Depending on your location, you may have rights over your personal data, including:
Accessing, correcting, or deleting your personal information.
Objecting to how your information is used.
To exercise any of these rights, please contact me through Etsy messages.
6. Security
I take the security of your personal information seriously. All payment details are processed through Etsy’s secure system, and I do not have direct access to your financial information.
7. Changes to This Policy
I may update this policy as needed to reflect changes in my business practices or Etsy’s policies. Any updates will be posted here.
8. Contact
For questions about this policy, you can contact me via Etsy messages.